Powerful Client Profiles
Intuitive client profiles designed to boost the customer experience
Client profiles
Client Management Sure to Amaze!
These are just some of the amazing features of our guest profiles
Setup client service times that can override the business and even service provider times right from their profile!
Send out E-Forms to be filled out prior to appointments which can be stored and updated right from each client's profile screen!
Store individual formulas for each customer and their services which deduct automatically when they're checked out.
Whether it's a certain hair type, unique body feature or anything else you want to keep track of, Paired Plus allows you to configure marketing to your liking!
Salon and Spa Client Management FAQ
What Sets the Paired Plus Client Profiles Apart From Your Competitors?
Here are some of the common questions we receive when customers try and compare our salon and spa customer profile management to others.
When it comes to your salon or spa, we understand that you need to be able to offer excellent customer service and to generate different avenues of revenue from your clients. Paired Plus allows you to uniquely market to your customers in a way that doesn't feel spammy or forced. It also allows you the ability to maintain an open flow of communication that lets your clients know you actually care.
We never limit your client history. You can access past information whether it's client history, transactions, booking history or anything else for all time.
Yes! Nothing has customers coming back for more than a loyalty rewards program. We offer a variety of ways for clients to earn points which can be redeemed. Especially if their favorite provider has recently left!
Certainly! We know your clients like to come in at the same time every few weeks and never want to lose their special time.
Whether it's personalizing how a customer wants to be contacted, applying client specific discounts or service times, utilizing pop up notes and tracking formulas, there is really no feature that our client profile screen is lacking. The best part is that it's totally customizable to your specific needs!
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Tracking metrics form the backbone of these profiles, capturing unlimited appointment history, service preferences, and purchasing patterns without any data caps, so you can access a client’s full journey—from recurring blowouts to seasonal spa treatments—at a glance. This comprehensive visibility empowers trend monitoring, revealing insights like rising demand for eco-friendly services or lapsed visit patterns. Integrations enhance this further, with e-forms sent pre-appointment and stored directly in profiles for seamless updates, eliminating paperwork and ensuring up-to-date information during visits.
Designed with user-friendliness in mind, the system is intuitive for busy professionals, from solo estheticians to multi-location chains, allowing effortless profile setup, real-time updates, and one-click reporting. These tools translate into tangible benefits: craft targeted marketing campaigns with non-intrusive, caring communications, like tailored promotions that feel genuine rather than salesy, boosting engagement without overwhelming inboxes.
Exceptional customer service emerges naturally, as teams deliver proactive care—recommending upgrades based on past preferences—that builds deep trust and referrals. Retention soars through loyalty rewards programs, where points accrue for redeemable services, even accommodating provider changes with preserved special slots for regulars. Ultimately, revenue climbs as data-driven decisions unlock upsell opportunities and minimize churn, with salons reporting newfound streams from personalized offerings. What sets Paired Plus apart is its completeness—no feature gaps, from backbar tracking to unlimited history—earning rave reviews as the ‘Forever Software’ from satisfied clients like Bellanina. In essence, these profiles aren’t just records; they’re strategic allies turning data into devotion.
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